Every business owner wants to give the best service possible to their customers, but sometimes, we overlook how important customer service is as we get caught up in the tasks it takes to run our business. Customer service is more in-depth than small business owners think, and in this day and age, is changing and evolving constantly. Customer...

The recent snow and quick warm up caused many roof issues in the area.  The resulting water seepage caused interior damage to walls, ceilings and equipment.   Whether you are a landlord or a tenant it is important to understand your lease and who the responsible party would be for repairs.  More and more leases are contractually obligating the...

An unoccupied building is especially vulnerable. If your commercial property will be unattended for a period of time, take steps to protect your investment and prevent damage. First and foremost, notify your insurer. Talk to your agent to ensure you have sufficient protection for your commercial building at all times. It’s also important that...

Taking snow tires out of the garage and replacing regular or summer tires during the snowy and icy months was once a familiar winter ritual for many people. With all-season tires becoming increasingly common, do drivers still need tires designed specifically to operate in snow? How Do All-Season Tires Compare? It is important to recognize that...