Renting your home to others is becoming more popular and with Airbnb going public there seems to be more awareness of the income potential. The problem is that many people don’t realize that a standard home insurance policy has limitations for any business activity. And, renting your home to others is considered a business activity. Policy language...

Every business owner wants to give the best service possible to their customers, but sometimes, we overlook how important customer service is as we get caught up in the tasks it takes to run our business. Customer service is more in-depth than small business owners think, and in this day and age, is changing and evolving constantly. Customer...

The recent snow and quick warm up caused many roof issues in the area.  The resulting water seepage caused interior damage to walls, ceilings and equipment.   Whether you are a landlord or a tenant it is important to understand your lease and who the responsible party would be for repairs.  More and more leases are contractually obligating the...

An unoccupied building is especially vulnerable. If your commercial property will be unattended for a period of time, take steps to protect your investment and prevent damage. First and foremost, notify your insurer. Talk to your agent to ensure you have sufficient protection for your commercial building at all times. It’s also important that...